Returns and refunds

All Sales are Final (With Exceptions)

Because every item in our store is custom-printed on demand specifically for you when you order it, we cannot accept returns or exchanges for "buyer's remorse," changing your mind, or ordering the wrong size or color.

Please be sure to double-check your order carefully before completing your purchase!

Damaged, Defective, or Misprinted Items

We want you to love your merch! If there is a problem with your order due to a manufacturing error or shipping damage:

1. You must contact us at merch@thekieranshow.com within 30 days of receiving the product.
2. Please include your order number and clear photos showing the defect, misprint, or damage.
3. We will engage our chosen printing partner to rectify the issue for you.

Lost in Transit

If your package tracking shows no movement or hasn't arrived past its estimated delivery date, please contact us within 30 days of the estimated delivery date.

(Please note: If tracking shows the package was "Delivered" to the address provided, but you cannot find it, we cannot issue a refund or replacement. Please check with neighbors or your local post office).

Incorrect Addresses & Unclaimed Packages

If you provide an incorrect or insufficient address at checkout and the package is returned to our fulfillment facility, or if the package goes unclaimed at customs/the post office, you will be responsible for the shipping costs to reship the item to you. Original shipping costs are non-refundable.